Partner rates
Rates for travel agencies include breakfast delivery. We send our rate sheet when you enquire.
FOR TRAVEL AGENCIES
Partner with Apartment Hotel 11
Partner rates, stay conditions, cancellation policy and booking steps for travel agencies, all in one place.
01 WHY PARTNER WITH US
Why agencies work with us.
HIWIN operates Apartment Hotel 11 from its base in Osaka, with 60 properties and around 3,000 guest rooms across Japan.
Room capacity for groups
Properties average around 50 to 70 rooms, and some have more than 100.
Space for families
Featured central Osaka rooms start from 25㎡, most sleep up to 4 guests, and all have a kitchen.
Central locations
Close to stations and attractions, with easy tour coach pick-up and drop-off.
02 STAY CONDITIONS
Stay conditions at a glance.
Standard conditions for our featured Osaka properties. Details can vary by property and are confirmed when you book.
- Breakfast
- Breakfast delivery included
- Check-in
- From 16:00, self check-in or staffed check-in
- Check-out
- By 10:00
- Minimum stay
- 2 nights
- Occupancy
- Rates are based on 2 guests per room. Each additional guest is JPY 2,000 per night.
- Taxes
- Rates include tax. Accommodation tax is charged separately.
Cancellation policy
| When you cancel | Charge |
|---|---|
| 14 or more days before check-in | Free |
| 13 to 7 days before | 50% |
| 6 to 2 days before | 80% |
| On the day, or no-show | 100% |
03 HOW TO BOOK
Last-minute or months ahead.
For urgent requests, we check availability right away. For trips three or six months ahead, we plan rooms around your itinerary.
- 01
Send your request
Stay dates, number of guests and rooms.
- 02
Receive a quotation
We check availability and send rates.
- 03
Confirm the booking
Agree the property, rooms and terms.
- 04
Welcome your guests
We support their stay in Osaka.
Common questions
Why aren't rates shown on this site?
Partner rates depend on dates, property and group size. Send us your requirements and we will reply with a quotation and our rate sheet.
Can you accommodate groups?
Yes. Properties average around 50 to 70 rooms and some have more than 100, so we can suggest one or more properties for your group.
Do the rooms suit families?
Most featured room types sleep up to 4 guests and have a kitchen. Larger suites are available on request.
Can we book at short notice?
Yes. For urgent requests, contact us by phone, WhatsApp or LINE and we will check availability right away.
Do you have properties outside Osaka?
Yes. We also have properties in Kyoto, Tokyo, Okinawa, Kobe and Nagoya. Tell us your itinerary and we will suggest options.
TRAVEL AGENCY ENQUIRIES
Send an accommodation enquiry.
Please include stay dates, number of guests and rooms.
+81 70-3205-9967
Email
WhatsApp
LINEInformation as of October 2026 and may change without notice. Room layouts and furnishings may vary. Final availability and rates are confirmed according to stay dates, property and group requirements.